Run Your Practice

Optical practice desk with notebook and reports

Resources  ·  Run Your Practice

Run Your Practice

The administrative spine of an independent optical. Insurance billing playbooks for every major Canadian carrier, hiring strategies for an optician-short market, financing options, POS choices, and the daily operations that decide whether you break even or grow.

Featured interview

Interview · 11 min read

Inside the Counter: Cleverpays on POS & Payments

Integrated payments, Canadian surcharging rules, hardware, and reconciling card settlements against insurance direct billing — with the team at Cleverpays.ca.

Read the interview →

Cornerstone guides

  1. 01

    Direct Billing Decoded: Sun Life, Manulife, Canada Life, Green Shield, Pacific Blue Cross

    Head-to-head comparison across setup time, portal friction, payment cycle, and reconciliation overhead.

    Guide · 24 min · Q2 2026

  2. 02

    Competing With the FYi / Manulife Preferred Network as an Independent

    How independents respond to the 12–22% Manulife preferred-network discount without dropping price.

    Playbook · 18 min · Q2 2026

  3. 03

    The Quebec See Better to Succeed $300 Pediatric Refund

    RAMQ workflow, frame curation, and margin discipline for the Quebec pediatric program.

    Guide · 12 min · Q2 2026

  4. 04

    VAC POC 14 Dispensing Step-by-Step

    Veterans Affairs Canada’s vision care program walked end-to-end — coverage, documentation, pre-authorization, fixes.

    Guide · 16 min · Q3 2026

  5. 05

    OHIP Eye Exam ≠ Free Glasses: 5 Counter Scripts for the Ontario Senior Conversation

    The five-script library that converts OHIP-covered senior exams into respectful, no-pressure dispenses.

    Scripts · 10 min · Q2 2026