
Resources  · Run Your Practice
Run Your Practice
The administrative spine of an independent optical. Insurance billing playbooks for every major Canadian carrier, hiring strategies for an optician-short market, financing options, POS choices, and the daily operations that decide whether you break even or grow.
Featured interview
Interview · 11 min read
Inside the Counter: Cleverpays on POS & Payments
Integrated payments, Canadian surcharging rules, hardware, and reconciling card settlements against insurance direct billing — with the team at Cleverpays.ca.
Read the interview →Cornerstone guides
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01
Direct Billing Decoded: Sun Life, Manulife, Canada Life, Green Shield, Pacific Blue Cross
Head-to-head comparison across setup time, portal friction, payment cycle, and reconciliation overhead.
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02
Competing With the FYi / Manulife Preferred Network as an Independent
How independents respond to the 12–22% Manulife preferred-network discount without dropping price.
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03
The Quebec See Better to Succeed $300 Pediatric Refund
RAMQ workflow, frame curation, and margin discipline for the Quebec pediatric program.
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04
VAC POC 14 Dispensing Step-by-Step
Veterans Affairs Canada’s vision care program walked end-to-end — coverage, documentation, pre-authorization, fixes.
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05
OHIP Eye Exam ≠Free Glasses: 5 Counter Scripts for the Ontario Senior Conversation
The five-script library that converts OHIP-covered senior exams into respectful, no-pressure dispenses.