Sell More Frames

Dispensing counter frame tray

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Sell More Frames

Dispensing scripts and counter conversations that respect the patient and grow your basket. Second-pair capture, lens-package upsell, AR and blue-light positioning, complaint-handling, and the unglamorous tradecraft of moving frames at retail margin.

Cornerstone guides

  1. 01

    The Second-Pair Script: 3 Steps That Doubled Capture Rate at One Newmarket Optical

    A case study from a Newmarket, ON dispensary that took second-pair capture from 14% to 29% in 90 days. The script, the rationale, and the printable counter card.

    Case Study & Scripts · 14 min · Q2 2026

  2. 02

    The MSRP Tier System: Pricing $29 Wholesale Frames Across 5 Retail Tiers

    The five-tier retail structure, which SKUs map to which tier, and the conversation that holds the price.

    Guide · 16 min · Q1 2026

  3. 03

    Beating Costco Optical on Value (Not Price)

    Where Costco wins, where they don’t, and the positioning that keeps insured patients in your chair.

    Playbook · 18 min · Q2 2026